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Message 1 of 7

Upgraded to Halo 3 - no sign of a new router

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Hi all.

I have just upgraded to Halo 3 last week and wondered if I will receive a new router as I still have the old Homehub.  The order is saying complete, but no mention of a new router being sent to me. 

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Message 2 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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You should have received an Order Timeline by email, this details any kit they are sending you

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Message 3 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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Halo 3 doesn't include a new Smart Hub2, unlike Halo 3+ which does as you get the complete wi-fi discs included with it, the wi-fi discs work with the Smart Hub 2 which is why it's sent as part of the subscription.

You can compare the 2 packages at https://www.bt.com/halo3plus/

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Message 4 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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Thank you.  It wasn't clear when I was ordering that I didn't get a new hub.  Guess I need to upgrade again! 

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Message 5 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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Unless you want the complete wifi discs there's no point, the new hub won't be any better than your old one.

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Message 6 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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Really?  I have the old HH4.  I was hoping it would be better than that.  Oh.

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Message 7 of 7

Re: Upgraded to Halo 3 - no sign of a new router

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Do you currently have ADSL, i.e standard copper broadband, or do you have VDSL (FTTC) 'fibre' broadband with an Openreach modem as well as the hub?

If you have the former, you are better sticking with the HH4 as it is better suited to ADSL.If you have the latter, an upgrade to the SH2 will remove the need for the separate modem. However, downsides to the SH2 are the limited number of wifi channels that can be selected and the inability to give the 2.4Ghz and 5Ghz wifi separate SSIDs.

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