enter your phone number and post results https://www.btwholesale.com/includes/adsl/main.html
can you post the adsl stats from your router please
mods will post a contact us link here and try an get you upgraded
After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email
Thank you for taking my call. I am glad to hear that you have notice an improvement following the upgrade to ADSL2. Your sync speed has increased to 13112 Kbps, with you upload sitting at 886 Kbps.