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nikeymikey
Newbie
239 Views
Message 1 of 4

Upgrading my infinity

Is there any way i can upgrade my Infinity online?

 

I am currently on option1 but need to upgrade to the unlimited package. Do i need to phone BT to do ths or is there any way to do this online?

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3 REPLIES 3
MadGamer1988
Contributor
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Message 2 of 4

Re: Upgrading my infinity

I believe you need to phone BT to upgrade the package.  0800 111 4567

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Rottie
Expert
209 Views
Message 3 of 4

Re: Upgrading my infinity

 


@nikeymikey wrote:

Is there any way i can upgrade my Infinity online?

 

I am currently on option1 but need to upgrade to the unlimited package. Do i need to phone BT to do ths or is there any way to do this online?


 

Hi there,

 

While I agree with MadGamer's advice that you would need to ring BT to negotiate a new contract, he's unfortunately given you the wrong phone number - The number MadGamer's listed is primarily used for Tech support.

 

I would suggest that you call 0800 800 150 and ask for the "Customer options team", who will help you further.

 

I hope this info helps. 😄

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proterra
Contributor
202 Views
Message 4 of 4

Re: Upgrading my infinity

or you can do it thro Live Chat. I just altered my calling features that way.

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