Hi, I recenltly got BT broadband option 2, at the time i was unsure if i wanted to pay that bit more for option 3 but have decided for my usage option 3 is the best one, so i went to upgrade and when i clicked the upgrade button it takes me to the main broadband page with the packages, so i picked option 3 and then put in my details, now this is where i get a bit confused, i get to a packages set up and eqipment page and it tells me that my package contains home hub 3 (which i of course already have) with a delivery fee of £6. now of course i dont need this, i just want to upgrade the package details, have i gone to the wrong page or am i doing something wrong? i dont want two home hubs! lol
I would try UK sales and see if they can sort it out for you 08007830056
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