Uplink IP Profile seems stuck at 0.45Mbps

[imjolly]

see if mods can get up profile corrected   they will post a contact us link 

 




After completing the email NOT PM then you join a queue of other customers waiting for mod help. The mods will get back to you in 3/5 working days either by phone or email

[tcpip]

Thanks - just for completeness, I post the diagnostics from my second (EE) broadband line which is working fine:

[DavidM · Accepted solution]

Hi tcpip,

Thanks for posting. We'll need to take a closer look at this for you so can you please send over the details? You'll get the contact us link in my profile.

Cheers

David

[tcpip]

All sorted now thank you.

My IP Profile was reset this morning and my broadband is now back to how it was and should be 🙂

downlink: 11.68Mbps / uplink: 1.062Mbps

IP Profile: 10.55Mbps / 0.83Mbps

Speedtest/throughput: 10.45Mbps /0.84Mbps

Thank you again for all your help 🙂

[imjolly]

great result

[DavidM]

Glad I was able to get that sorted for you tcpip. Thanks for taking time to let us know.

Cheers

David