cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
331 Views
Message 1 of 3

Upload and download speed issues back again

It seems to be acting up again. its back down to 1mbps upload but my download speed has increased by 2mbps Smiley Indifferent. Also I have been having outages most nights at around 1am where the Internet will be down for 10minutes or so then i'll have high ping and reduced download speeds for a few hours after. I contacted customer support but i got the same answer as I was getting before no guaranteed upload speeds 

0 Ratings
2 REPLIES 2
Highlighted
Moderator
Moderator
304 Views
Message 2 of 3

Re: Upload and download speed issues back again

Hi @sbrears Sorry the issue has come back again. I've moved your post to create a new thread as the previous issue a few months back was resolved.

 

I know you probably have already checked but can you confirm that you have checked if there is any noise interference on the phone line.

 

Cheers

John

 

0 Ratings
Highlighted
Aspiring Contributor
271 Views
Message 3 of 3

Re: Upload and download speed issues back again

No noise coming from the test i did

0 Ratings