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sc_uk
Aspiring Contributor
2,897 Views
Message 1 of 9

Upload faster than download

I had Infinity installed today and the engineer told me that he was getting >50Mbps download and 18Mbps upload. When I do a speed test, I get around 15Mbps down, and about 18Mbps up.

 

I know it's early days and the connection is still probably training, but I am bemused by the fact that the upload speed is higher than the download.

 

I am connecting via Ethernet.

 

Any ideas?

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8 REPLIES 8
Distinguished Sage
2,891 Views
Message 2 of 9

Re: Upload faster than download

could you please run the diagnostic part of the BT speedtest and post its results back here http://speedtest.btwholesale.com/
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sc_uk
Aspiring Contributor
2,872 Views
Message 3 of 9

Re: Upload faster than download

Here are the results:

 

Results Image not loaded

 

 



1. Best Effort Test:  -provides background information.

 Download  Speed
 10.23 Mbps
  
0 Mbps0 Mbps
Max Achievable Speed

 

 Download speedachieved during the test was - 10.23 Mbps
 For your connection, the acceptable range of speeds is 12 Mbps-0 Mbps.
 IP Profile for your line is - 52.8 Mbps


2. Upstream Test:  -provides background information.

 Upload Speed
 10.53 Mbps
  
0 Mbps20 Mbps
Max Achievable Speed

 

Upload speed achieved during the test was - 10.53Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps



The test result has indicated that you should contact your ISP for further assistance.

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MBR123
Expert
2,859 Views
Message 4 of 9

Re: Upload faster than download

your losing signal or speed from somewhere your line is ok its saying 52.8Mbps IP Profile, so somewhere down the line you are losing alot of bandwidth, you sure its ethernet your doing the test with and not wireless?. Track your connections and see. Your Upload is fine it says IP Profile rate is 20Mbps and your getting 10.53Mbps.

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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sc_uk
Aspiring Contributor
2,847 Views
Message 5 of 9

Re: Upload faster than download

Yes definitely erhernet. WiFi is off.
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Distinguished Sage
2,846 Views
Message 6 of 9

Re: Upload faster than download

please make sure you turn any wireless connection off before checking the speed with an ethernet connection have you got any other devices connected at the time of the test 

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Deathtrap3000
Recognised Expert
2,836 Views
Message 7 of 9

Re: Upload faster than download

update ethernet drivers,

disable antivirus for the duration of a speedtest

try a different browser

update flash/java

update windows

restart hub (and only hub)

 

try those

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Alan63
Expert
2,757 Views
Message 8 of 9

Re: Upload faster than download

What speed results do you achieve on wireless (n).

 

would be good to compare and help eliminate the router as a poss source of the prob. If  youget near profile using wireless then you isolated the prob to the cables or dodgy ports.

I seem to rember There  was a problem with some early hubs ports

 

alan

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m1kfb
Newbie
2,702 Views
Message 9 of 9

Re: Upload faster than download

I had this issue as well 8 up and 1down it did make me chuckle I rebooted my HH and when I checked back later all was well.

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