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having waited 3 days for the line to "settle" my upload speed is still 0.03-0.08Mbps
Just to reiterate the issue,
This is my line stats
Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date High Low High Low
|FTTC Range A (Clean)||80||74.7||20||20||--||Available|
|FTTC Range B (Impacted)||80||66.8||20||17.7||--||Available|
|WBC ADSL 2+||Up to 14||--||8 to 18.5||Available|
|WBC ADSL 2+ Annex M||Up to 14||Up to 1||8 to 18.5||Available|
|ADSL Max||Up to 8||--||7 to 8||Available|
|WBC Fixed Rate||2||--||--||Available|
And this is what i've getting right now...
1. Best Effort Test: -provides background information.
|0 Mbps||77.43 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 73.4 Mbps|
For your connection, the acceptable range of speedsis 40 Mbps-77.43 Mbps .
IP Profile for your line is - 77.43 Mbps
2. Upstream Test: -provides background information.
|0 Mbps||20 Mbps|
Max Achievable Speed
Upload speed achieved during the test was - 0.01Mbps
Anyone got the foggiest of what on earth is going on here? As it seems to me tech support has no idea.
Unfortunately i've already had an engineer visit with no change. The amazing part is that the engineer's job "stops at the wall" so he wouldn't even check the hub! Pretty pathetic service if you ask me.
Has anyone actually ever seen this happen before and have any experience whatsoever in what might be the cause?
unlikely if the engineer has already been and refused to check the hub. Have you got another router or modem you can try?
Have you tried other devices such as a mobile or second PC? Could it be a firewall blocking connection? Stabbing in the dark here
Cheers Richy although i've tried everything imaginable, several ethernet cable/ports 3 different computers, disabled the firewall and parental control, I've even moved the wifi channel to the least used frequency.
I do have another modem but i'm not sure about the compatibility to fibre optic? Do you know anything about that side of things?