I have BT broadband. Download speed is about 15mbps; upload is only about 0.8mbps.
I'm trying to use VOIP. I can hear others very clearly. My voice to others on Skype is not great, but usable. On Cisco IP Communicator my voice quality is really poor, and unusable. I can hear others very clearly.
I am using a high-quality external microphone, that gives excellent results on Sound Recorder (in Windows).
I suspect my upload speed it too low for VOIP. Is there a way to increase my upload speed (even if that means reducing my download speed a little)?
Thanks for any advice.
Thanks for taking the time to respond.
I am afraid there is not really any room for improvement. The upstram margin is 6.3dB, which is about optimum.
How are you connecting the computer that is running Skype, to the home hub, wireless or Ethernet cable?
Thanks again, Good to hear the views of somebody who understands these things.
Gigabit Ethernet (wired) to Cisco Gigabit Router to BT Hub.
That eliminates any other speed loss. I think you are going to be stuck with it, unless you can upgrade to Infinity.
The only product that does allow a faster upload, is Business Broadband, which can use G992.5 Annex M (up to 3Mbs) , provided the exchange supports it.
I use skype for video calls and also smartphone via sipdroid with similar upstream and have no problem with either
My neighbour uses Skype extensively to keep in touch with friends and relatives all over the world. The only time he has problems is when his speed drops down to around 0.5Mbps. He is on ADSL Max (his ISP has still not moved him to the 21CN kit) so his downlaod varies from 0.15 to 1.9Mbps and his upload would be around 0.35 average.
I am no expert but I would think those that are might suggest you have a problem not necessarily purely related to speed ?