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TimReeve
Beginner
190 Views
Message 1 of 2

Uploading Troubles!

Hi there, I am an avid YouTube uploader with sponsorship status, it is imperitive that I upload regularly, which involves overnight uploads, we've recently made the change to the BTHomeHub3, I have tried multiple times to upload overnight and everytime it fails, occasionally one video uploads then the rest just fail... I have never had this trouble with my old provider, I just wondered if maybe the Hub is not recognising the use of the net and is going into a 'sleep' type function that is not allowing my uploads.

 

Yes I have checked for manual power save on the Hub, and it is switched off... But is there anything that could be affecting this...

 

Thanks, Tim.

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1 REPLY 1
SeanD
Community Manager
Community Manager
150 Views
Message 2 of 2

Re: Uploading Troubles!

Hi TimReeve,

 

Thanks for the post and welcome to the forum.

 

Not sure why this is happening but I can certainly try and find some info for you.  Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.

Cheers

Sean

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