cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Minxy
Beginner
3,219 Views
Message 1 of 6

Urgent help please ref forgotten pin!

Go to solution

Hi all, I've recently bought a set of two BT 7610 phones and need to alter some of the call setting and whilst I don't remember setting up a PIN it keeps asking for one!  Can someone please tell me how I can get the pin number, or alternatively how I can set it up again with a number I'll remember - resetting the handset doesn't have any effect.

 

Ta

0 Ratings
5 REPLIES 5
Patty-L
Recognised Expert
3,210 Views
Message 2 of 6

Re: Urgent help please ref forgotten pin!

Go to solution

Hi there,

 

 have you downloaded the user manual.

 

http://btsupport.custhelp.com/ci/fattach/get/3299178/1380725603/redirect/1/session/L2F2LzEvdGltZS8xN...

 

I don't know if the information you want is there but it is 90 pages long so I don't have time to have a good look.

 

Edit

Page 59 says the default pin is 0000  and you can change it to one of your choice...

Minxy
Beginner
3,164 Views
Message 3 of 6

Re: Urgent help please ref forgotten pin!

Go to solution
Yes, I have already gone through the user manual but the 0000 doesn't work and now I can't make any calls either as it asks for the blooming pin all the time.
0 Ratings
Patty-L
Recognised Expert
3,163 Views
Message 4 of 6

Re: Urgent help please ref forgotten pin!

Go to solution

Is there a helpline number there, may be worth a call.  (0800 2182182)

 

Maybe a silly question, but have you tried another phone to see if you can make calls from your line.

0 Ratings
Minxy
Beginner
3,136 Views
Message 5 of 6

Re: Urgent help please ref forgotten pin!

Go to solution
Hi, thanks for the suggestions, I've managed through trial and error to unlock it and can now use it again! Phew!
Wall1940
Aspiring Contributor
2,977 Views
Message 6 of 6

Re: Urgent help please ref forgotten pin!

Go to solution

I have the same phone but a different problem. 

I've read the manual but cannot find the answer.

Whenever you ring anyone now, you get a menu of choices. 

My 7610 quad set won't give the correct beep to select an option, even though, to my ears, it is making different tones. Is there anything I can do about that?

0 Ratings