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wunay
Contributor
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Message 11 of 22

Re: Usage Monitor

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My Broadband usage has also shown no change from the 22nd September. Can anyone offer a reason/solution?

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Distinguished Sage
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Message 12 of 22

Re: Usage Monitor

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just a matter of waiting while it updates it happens occasionally
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lioness
Contributor
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Message 13 of 22

Re: Usage Monitor

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But it's 3 days since it updated?  That's crazy!

 

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djh22
Recognised Expert
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Message 14 of 22

Re: Usage Monitor

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Perhaps they've stopped charging for over usage Smiley Surprised

 

Del.

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Distinguished Guru
Distinguished Guru
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Message 15 of 22

Re: Usage Monitor

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This has been a weekly event for a couple of months. I've just asked the mods for info.

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ukbirdflu
Contributor
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Message 16 of 22

Re: Usage Monitor

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Spoken to BT, they have a system fault and it should be back in action within 24 hours.

 

Update: 27.9.2012 It is working now

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HHGTTG
Expert
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Message 17 of 22

Re: Usage Monitor

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I'm a bit fed up with BT's monitor to be honest although realise that there is little one can do. Mine last updated for the 28th September but now we have a change of month with yet anothe delay, I suppose.

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Distinguished Guru
Distinguished Guru
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Message 18 of 22

Re: Usage Monitor

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@HHGTTG wrote:

I'm a bit fed up with BT's monitor to be honest although realise that there is little one can do. Mine last updated for the 28th September but now we have a change of month with yet anothe delay, I suppose.


It's not just happening with the change of month but every weekend. The mods have told me that they've raised the matter and will post an update as soon as they have one.

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HHGTTG
Expert
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Message 19 of 22

Re: Usage Monitor

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I thought that I had left troublesome usage monitors behind when I left Vodafone Mobile Broadband where one's balance was often unavailable for several weeks on end.
Admittedly I have yet to even use half of my monthly 10gb allowance but would like to know, near the end of the month, say, so that I could go mad and watch some more videos.
Most annoying.
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iggyb
Contributor
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Message 20 of 22

Re: Usage Monitor

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The monitor has now moved to 29th Sept
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