cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
TheMalWare
Beginner
8,940 Views
Message 1 of 8

Using BT Extender Flex with Sky Hub

Hello everyone,
A few months ago I changed from BT Broadband to Sky's. At that time I already had the extenders, and when I switched they kept working. A few days ago, they stopped receiving data. I don't know how relink them with the Sky Hub.
0 Ratings
7 REPLIES 7
NeilO
Moderator
Moderator
8,936 Views
Message 2 of 8

Re: Using BT Extender Flex with Sky Hub

@TheMalWare if you hold in the link button on the extender for 15 seconds they should relink.  

0 Ratings
TheMalWare
Beginner
8,934 Views
Message 3 of 8

Re: Using BT Extender Flex with Sky Hub

It doesn't work. A few lights flash but still no data 😕
0 Ratings
NeilO
Moderator
Moderator
8,924 Views
Message 4 of 8

Re: Using BT Extender Flex with Sky Hub

@TheMalWare which model of extender do you have? 

0 Ratings
TheMalWare
Beginner
8,905 Views
Message 5 of 8

Re: Using BT Extender Flex with Sky Hub

BT Broadband extender flex 500
0 Ratings
john46
Distinguished Sage
8,891 Views
Message 6 of 8

Re: Using BT Extender Flex with Sky Hub

Try resetting to factory setting they may have got confused wit the change of provider
0 Ratings
TheMalWare
Beginner
8,880 Views
Message 7 of 8

Re: Using BT Extender Flex with Sky Hub

How do I do that?
0 Ratings
john46
Distinguished Sage
8,868 Views
Message 8 of 8

Re: Using BT Extender Flex with Sky Hub

there should be a pinhole reset press and hold for 20 seconds then try again
0 Ratings