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thechants
Beginner
664 Views
Message 1 of 3

Using BT yahoo. Can no longer send email to a contact list

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I can no longer send a message to a contact list.  The list does not appear either when I start to type the name in the 'to' or 'cc/bcc' box.  If I click on 'to' the list is there but cannot be selected.  I went on live chat but, just as a poosible solution was offered, the connection dropped (not my BT router).  Hadn't got another half hour to trynagain.  this problem has been reported before but no solution offered.  Help, please!!

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NeilO
Moderator
Moderator
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Message 2 of 3

Re: Using BT yahoo. Can no longer send email to a contact list

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@thechants You can restore your contact lists by following the instructions on this link.  Post back to let me know if that helps?

thechants
Beginner
617 Views
Message 3 of 3

Re: Using BT yahoo. Can no longer send email to a contact list

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That worked, thank you.  'Deleted contacts' didn't appear on the menu but 'restore from backup' is on the drop-down list.  That solved the problem. 

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