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Beginner
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Message 1 of 22

Using Outlook

I'd like to start using Outlook to manage my emails but I am worried that I will lose all my existing email folders (full of very important stuff). Is there a way that I can save the contents of my folders before starting to use Outlook, please?

 

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21 REPLIES 21
Distinguished Sage
Distinguished Sage
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Message 2 of 22

Re: Using Outlook

Are you meaning the email client called Outlook or the email service Outlook.com?

 

How are you managing your emails at the moment. Are you usining webmail or an email client?

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Distinguished Sage
Distinguished Sage
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Message 3 of 22

Re: Using Outlook

 

@Noviceonmull

Not really. If you set Outlook up as IMAP, it will replicate what is on the server and won't delete anything.

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Distinguished Sage
Distinguished Sage
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Message 4 of 22

Re: Using Outlook

Its a catch22 really as the only way you can backup the mails is to download them to your PC with a mail client.

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Contributor
520 Views
Message 5 of 22

Re: Using Outlook

I've gone over to using Outlook 2007 and all my folders download from BTMail servers.

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Beginner
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Message 6 of 22

Re: Using Outlook

I'd like to use MS Outlook (comes as part of the MS package). I did try it once and quite liked it but I lost all the emails that I had in my BTYahoo accounts - is that enough info?

 

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Beginner
497 Views
Message 7 of 22

Re: Using Outlook

I think I just access my emails directly from either BT Mail or BT Yahoo - is that what you mean by 'webmail'?
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Distinguished Sage
Distinguished Sage
495 Views
Message 8 of 22

Re: Using Outlook

It would appear that you want to use the Outlook email client. This is a seperate program that manages your email.

 

If you want it to retain all your BTYahoo folders you will need to set it up as an IMAP account. This will replicate all the folder that you see when you log onto your email via a web browser.

 

To see how to set it up have a look at these links

 

 

http://diagnostics.bt.com/login/?workflow=Email

 

 

https://www.youtube.com/watch?v=00ZzDAgdels

 

http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/346,6588,6591

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Beginner
488 Views
Message 9 of 22

Re: Using Outlook

Thank you very much. I'm off to see if I can do this now. I'm very grateful Smiley Happy

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Beginner
486 Views
Message 10 of 22

Re: Using Outlook

I saw this: If you're switching from using POP to IMAP then you need to be aware that any local folder structure you might have set up within POP will be lost when you make the change. If you want to keep these folders, we recommend you log into your webmail and re-create them before transferring.' What does it mean by 're-create'? Am I just duplicating the folders or what and how do I do it? I'm really confused about this.
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