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licquorice
Distinguished Sage
Distinguished Sage

on ‎06-01-2015 17h00

265 Views
Message 11 of 22

Re: Using Outlook

If you are currently only using webmail rather than a mail client, you are not using POP. Are you using a web browser (Internet Explorer, Firefox etc) to collect your email currently? Your reply earlier wasn't clear.

0 Ratings
gg30340
Distinguished Sage
Distinguished Sage

on ‎06-01-2015 17h04

261 Views
Message 12 of 22

Re: Using Outlook

You are not moving from POP to IMAP. You are setting up the Outlook email client for the first time so just set it up as IMAP.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎06-01-2015 17h09

258 Views
Message 13 of 22

Re: Using Outlook

@gg30340 wrote:

You are not moving from POP to IMAP. You are setting up the Outlook email client for the first time so just set it up as IMAP.

Yes, but we are not sure if the OP is using a different client or webmail currently. Although it would appear he/she is using webmail we need confirmation.

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NoviceonMull
Beginner

on ‎06-01-2015 17h34

250 Views
Message 14 of 22

Re: Using Outlook

sorry not to be clear - I use Firefox but I'm glad to know that setting up Outlook as an IMAP isn't going to lose all my folders!
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NoviceonMull
Beginner

on ‎06-01-2015 17h37

250 Views
Message 15 of 22

Re: Using Outlook

I currently go on-line with Firefox and my Home page opens which is BT.com. Then I click on 'email' and put in the email and password for which ever email I want to see/read. I did say I was a novice (a 'she' novice, in fact!)
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NoviceonMull
Beginner

on ‎06-01-2015 17h38

248 Views
Message 16 of 22

Re: Using Outlook

By the way, you are both being very patient with me, for which, many thanks!
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licquorice
Distinguished Sage
Distinguished Sage

‎06-01-2015 17h54 - edited ‎06-01-2015 17h55

241 Views
Message 17 of 22

Re: Using Outlook

No worries, we'll get there!! If you have more than one email address, you will need to set an account up for each on Outlook.

0 Ratings
NoviceonMull
Beginner

on ‎06-01-2015 18h02

238 Views
Message 18 of 22

Re: Using Outlook

That's okay. I thought that would be the case.
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NoviceonMull
Beginner

on ‎15-01-2015 14h28

200 Views
Message 19 of 22

Re: Using Outlook

I am sorry not to have been back in here for a few days. We have been away from home plus we have had a lot of power cuts, plus no phone, Broadband or even mobile signals.

One thing which is happening a lot is that Outlook stops responding for quite long periods. I've done a disc clean up and a defrag on my C drive thinking that might help but it hasn't. I wondered if there might be a conflict with Firefox? I have been using FF because I study with the OU and it is a supported platform. I have asked the OU which other platforms they support and if FF is conflicting then I know what I can switch to. Apologies if this comes across as a bit garbled but I am sure you will let me know... Smiley Embarassed

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licquorice
Distinguished Sage
Distinguished Sage

on ‎15-01-2015 14h51

197 Views
Message 20 of 22

Re: Using Outlook

Not sure why Outlook stops responding (perhaps you could clarify exactly what you mean by that) but I can assure you it won't conflict in any way with Firefox, I use both.

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