Uswitch MasterCard Credit and Amazon Voucher- Nothing to Claim, No option.

[Raven8472]

Hello , Hope you all are safe and well. 

I recently joined from Plusnet and the major factor of my decision to join from a Sister company was the impressive USwitch rewards. 

The Offer was £100 Mastercard and a £40 Amazon voucher. So quite decent and a large justification for joining. 

Order date 21/04/2020

Switchover Activation date 11/05/2020, I have a order number starting AJMAAZ********** if that is needed. 

Navigating to the BT Rewards page https://my.bt.com/s/apps/appsclaim  says nothing to claim. Hoping someone can point me in the right direction as i look like i am not the only one who has had Uswitch issues. 

Thanks. 

[Raven8472]

Hello ,

Can any help with the above please.

[DavidM]

Hi @Raven8472 and thanks for posting.

Sorry you'e having problems claiming your vouchers. I can help. I'll drop you a private message so you can get in touch.

Cheers

David

[Raven8472]

Thank you, PM sent with required info

[Raven8472]

Thanks to Neil and David i Received my Mastercard/ Purecard with my credit added and all activated. Just waiting for the amazon voucher now.

[NeilO]

@Raven8472 no problem at all we were happy to help, the Amazon vouchers take a bit longer to arrive than the mastercard but it should be with you within 45 days of making the claim. 

[Raven8472 · Accepted solution]

Hello , happy to report i recieved my Amazon voucher in the post and redeemed no problem.

So again Thanks to Neil and David

[DavidM]

That's great news Raven8472 🙂

Really appreciate you getting back to let us know.

All the best

david

[firdousjk]

Hi, I have experienced the same issue.

I have called in a few times regarding this but was told as my query wasn't high priority (COVID), I would receive a response. I haven't yet received this. I switched in towards the end of April due to the above reason.

Any help will be greatly appreciated.

Thanks