Actually coverage started half way round lap 2 but I agree this is unacceptable.You were showing football highlights before the Supercars instead of prioritising a Live event (Supercars)!
Also how did you manage to lose commentary for several minutes at the start of the race due to technical problems (it resumed on lap 5) yet MotorsTV which uses the same commentary as BT sport did NOT lose the commentary?
I bought BT Sport + HD pack specifically for the V8 supercars after I heard you had the rights to show the whole season live yet on the first race of the season you missed the first 2 laps and there was no commentary! Also there was no pre-race chat like on MotorsTV and you didn't show qualifying unlike MotorsTV!
Only Motorsport TV (formerly called Motors TV) has the rights in 2017. However Motorsport TV will start airing in HD within 5 weeks.