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pauldm
Beginner
1,289 Views
Message 81 of 128

Re: VC017

I did say I didn't care, but thanks anyway.

 

Paul

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Words
Contributor
1,237 Views
Message 82 of 128

Re: VC017

Installing PlayReadey and re-booting has fixed things here as well. 🙂

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TryingNot2Swear
Beginner
1,141 Views
Message 83 of 128

Re: VC017

I'm glad I could help some people. This page might help people who get the 6002 error.

 

http://forums.comcast.com/t5/XfinityTV-Website/6002-error/td-p/1144015

 

I never had this problem, so I never thought about it. If you don't use privacy software, some cookies can stay on your system (even after clearing your browser's cookies). Software, like the one mentioned in the link, can clear hidden cookies  and other stuff from your system. Maybe this will solve the problem for some people.

 

Like I said, I never thought about it before, but maybe people with the 6002 error have hidden Silverlight cookies stored on their systems.

 

I can't guarantee it will work and it may be that you need some of the cookies for other websites, so try this solution at your own risk.

 

 

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hetster
Aspiring Contributor
957 Views
Message 84 of 128

Re: VC017

well finaly managed to get it working by installing playready and latest silverlight and then rebooting (reboot was the key)

 

now to try and get this ti stream to my ps3. silverlight is notoriously hard to stream but i'm sure i will find a way around it till BT decide to bring out ps3 / xbox 360 apps

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the_prime
Aspiring Contributor
912 Views
Message 85 of 128

Re: VC017

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MobileChicane
Beginner
874 Views
Message 86 of 128

Re: VC017

Thanks the_prime ^^^^^ worked for me 🙂
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Martin_Gibson
Contributor
856 Views
Message 87 of 128

Re: VC017

The solution linked by The Prime above, originally posted by Jamesd on the other thread, works for me as well.

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the_prime
Aspiring Contributor
848 Views
Message 88 of 128

Re: VC017

Don't thank me, thank Jamesd. He's the one who has come up with this solution.

 

All hail Jamesd Smiley Very Happy

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ComicBookGuy
Beginner
834 Views
Message 89 of 128

Re: VC017

OMG it works for me as well, time synchronisation issue. My Windows 7  was already set to internet time "time.message.com". so I switched it to another setting and then back to "time.message.com", updated it and now I'm watching tennis on Sport 2.

I've cut and pasted the fix from JamesD - thank you thank you thank you thank you 

 

"

Re: Err 6002 has occurred errVC017

Try setting your PC to get the time from the internet (Control Panel -> Date and Time -> Internet time)

 

If that's already set try unsetting it and resetting"

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Inspiration26
Beginner
801 Views
Message 90 of 128

Re: VC017

Nice one.

 

It was the clock on mine. Working perfectly now........

 

Try setting your PC to get the time from the internet (Control Panel -> Date and Time -> Internet time)

 

If all ready ticked, untick apply, tick apply again. BRILLIANT..  

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