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Reverend2100
Contributor
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Message 21 of 22

Re: VERY Slow Infinity - 8 or 9mb

Thanks yes I called up. Spoke to a very helpful guy at Exeter office who did some line tests and confirmed there was a  problem. He's booked an engineer visit - and no mention of a callout charge was made so presumably it's already accepted that the issue is 'outside'.

 

Thanks for your help anyway.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 22 of 22

Re: VERY Slow Infinity - 8 or 9mb

That's good just make sure the problem is outside your home when engineer comes



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