I work from home a lot, and use a Lenovo Thinkpad W510 running Windows XP Professional. To access the company Intranet, I find Wifi using ThinkVantage Access Connections, and then access the intranet using the AT&T Network Client.
Unfortunately, since Infinity was installed, every time I try and send an email using Lotus Notes with a decent-sized attachment (e.g. 2MB), I get a "Blue Screen of Death" in "agnfilt.sys".
I don't get any error using Access Connections and the AT&T client over 3G.
I'm totally lost as to how to proceed! Any advice would be appreciated. Many thanks in advance.
Solved! Go to Solution.
Hi Pete and welcome
It may be down to BT Web Address Help, have a read http://bt.custhelp.com/app/answers/detail/a_id/14244
you'll see info on VPN at the bottom, plus how to opt out
Thanks DS. I found similar advice on the web yesterday, and I have this disabled. Unfortunately, the problems continue ... 😞
Hmm, had a quick look on the WWW and it appears to be related to AT&T Global Network Firewall software - If this helps?
Maybe checking the firewall settings may solve this....
Thanks again DS - although this firewall is disabled (Symantec providing the firewall of choice). I hope to get with our IT guys soon to see if they have any ideas!
Seeing them at 1000 tomorrow. Will post here after that. Thanks again!
Visited a company IT department today and an engineer looked at the AT&T Net Client settings. It now works - this may have been the "fix" for those in a similar predicament (all in the AT&T Net Client):
1. Click "Settings".
2. Click "Show the login properties window".
3. Click "Configure".
4. Click "Next".
5. Select the "Both the internet and my company's intranet" radio button.
6. Select "Managed VPN - SSL DualAccess" from the dropdown.
7. Click "Finish".
Thats good to hear and I'm sure your solution will help others in the future