VPN and webmail

[Ram2]

Hi ,

I use webmail and since enabling Nord VPN I am unable to send/receive emails. 

I need to disconnect my VPN in order to access emails. 

Any suggestions would be appreciated.

Ram 

[Keith_Beddoe]

Welcome to this user forum.

The VPN will be presenting an IP address to the BT Servers, which is unlikely to be in the UK, so the connection is being rejected.

[Ram2]

Thanks . But how do I do that please?

[Keith_Beddoe · Accepted solution]

---

@Ram2 wrote:

Thanks . But how do I do that please?

---

You can`t, its down to whichever country the VPN server is located. If you connect to the VPN, then visit the "what is my IP" website, it should tell you which country your VPN is terminating.

It possible that the mail servers are rejecting all traffic that comes via a VPN.

Maybe one of the email experts on this forum can comment?

The best option is simply to disconnect from the VPN, when you want to read your mail.

[Ram2]

Thanks - thats what I do now dosconnect VPN to access email. But there must be another way. 

Thank you anyway.

[New_To_UK]

Hi, Keith is right. There is no 100% way to use VPN and access the BT Email servers.

Reason is VPN's use shared IP addresses and a lot of them are used for malicious purposes by other users of the service. So very likely the VPN's IP addresses are blocked.

They are not always blocked but its a trial game to fnd out the VPN which allows you through. This is the same advice if wanting to use the email abroad on clients.

[Ram2]

Many thanks for your replies.

I will stick to disabling VPN when accessing emails.

By the way my android phone has no such issues.

[tattiesoup]

Total rubbish pal.

[gg30340]

---

@tattiesoup wrote:

Total rubbish pal.

---

Just so that you are aware. You are posting on a four year old thread!

[Ibuk]

Surely disconnecting from the vpn to read your email negates the whole purpose of a vpn?