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DellBoy8100
Beginner
758 Views
Message 1 of 2

Verify BT Yahoo primary email account

I have not been migrated  to BT Mail yet and I am trying to add a new sub-account to my existing BT Yahoo mail account. I can log in OK and read emails. But if I go to account info to try to change anything I get asked to enter my password again, but when I do it just keeps saying enter your password. I have made sure I am entering the correct password to no avail. I've even tried resetting the password but the same thing happens.

 

Anyone having/had this problem and found a solution?

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1 REPLY 1
DavidM
Moderator
Moderator
714 Views
Message 2 of 2

Re: Verify BT Yahoo primary email account

Hi DellBoy8100,

Thanks for posting. Sorry you're having problems with your email. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.

Cheers

David

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