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captpete
Newbie
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Message 1 of 2

Very Slow Broadband CT2 Area

Hi,

 

Perhaps people can read below and suggest how I can improve my bb speed.

 

It would appear that over time, the connection speed has got slower and slower. We tested it today and it shows a download speed of 0.19mbps.

 

Occasionally we get some crackling on the line, but this is only on wet weather days- and this does not effect the speed, but perhaps it's a factor?

 

The router is connected to the main BT point and situated in the hall way.

 

Are thoughts on what I should try, ie hub settings, before I ring BT?

 

I'm not sure how far we from the telephone exchange, but we think it's less than 3 miles.

 

Please a sailor with very slow bb!!

 

ta

 

Peter

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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Very Slow Broadband CT2 Area

Welcome to this customer to customer forum.

To enable forum members to help you, please could you look at Helping forum members to help you which asks you to do a few checks first, and has some helpful hints.
When you have done that, please post the results here, so members can offer advice. Thank you.

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