thanks I might buy as posted earlier on, the error i get which drops my speed and connection seems to be resolved via the HG612 according to many others on the forum.
P.S is it unlocked?
IP profile has dropped again!
IP Profile is now 52.27Mbps.
Please, can a mod look into this issue for me? Thanks.
I can take a look at your connection. Please send me in your details using the "Contact The Mods" link found in my profile.
Many thanks for the PM informing me of my mistake. 🙂
Unfortunately when I PM'd you earlier, there was no "Contact the Mods" link showing on your page, hence the PM was sent.
I've now sent you the PM via the correct channels and I look forward to hearing from you soon.
DLM's reduced my IP profile AGAIN!
IP Profile is now 42.59Mbps
This is getting ridicilous. Any lower and I'll be on Infinity 1 speeds! 😞 WTH am I paying almost £60 a month to BT for?!?
Someone's unhappy at 54Mb/s.... mine has dropped (AGAIN!) to 0.13Mb/s.
Its optimum is 1.2. I could live with that - not happily, but I could live with it. 0.1 just doesn't count as a service.
BT WILL not (NOT cannot) do anything about it. All I hear is disputes between BT retail and BT wholesale. I have spent countless hours on the phone to India, having my intelligence insulted and my patience tested way beyond breaking point.
Just a quick update:
Openreach engineer attended today and decided to run a whole new line into my premises.
Apparently, the old cable which was used was internal cable, but ran along the outside of my block and was in frayed in multiple places, presumably from the sheathing rubbing against the brickwork, so he ran a new external cable up to my front door and then some fresh internal cable to my phone point, which he also renewed and then he requested a DLM reset on my line.
Below is a sample ping and traceroute to bbc.co.uk
Last login: Wed Mar 12 17:22:59 on ttys000 DS9:~ kev$ ping -c 10 bbc.co.uk PING bbc.co.uk (126.96.36.199): 56 data bytes 64 bytes from 188.8.131.52: icmp_seq=0 ttl=50 time=6.401 ms 64 bytes from 184.108.40.206: icmp_seq=1 ttl=50 time=6.305 ms 64 bytes from 220.127.116.11: icmp_seq=2 ttl=50 time=6.283 ms 64 bytes from 18.104.22.168: icmp_seq=3 ttl=50 time=6.302 ms 64 bytes from 22.214.171.124: icmp_seq=4 ttl=50 time=6.305 ms 64 bytes from 126.96.36.199: icmp_seq=5 ttl=50 time=6.591 ms 64 bytes from 188.8.131.52: icmp_seq=6 ttl=50 time=6.581 ms 64 bytes from 184.108.40.206: icmp_seq=7 ttl=50 time=6.474 ms 64 bytes from 220.127.116.11: icmp_seq=8 ttl=50 time=6.372 ms 64 bytes from 18.104.22.168: icmp_seq=9 ttl=50 time=6.446 ms --- bbc.co.uk ping statistics --- 10 packets transmitted, 10 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 6.283/6.406/6.591/0.109 ms DS9:~ kev$ traceroute -I bbc.co.uk traceroute: Warning: bbc.co.uk has multiple addresses; using 22.214.171.124 traceroute to bbc.co.uk (126.96.36.199), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 0.599 ms 0.340 ms 0.245 ms 2 188.8.131.52 (184.108.40.206) 5.151 ms 5.256 ms 5.452 ms 3 220.127.116.11 (18.104.22.168) 5.753 ms 5.421 ms 5.501 ms 4 22.214.171.124 (126.96.36.199) 6.239 ms 6.311 ms 6.008 ms 5 188.8.131.52 (184.108.40.206) 5.942 ms 5.828 ms 5.724 ms 6 220.127.116.11 (18.104.22.168) 6.065 ms 6.179 ms 6.057 ms 7 acc1-10gige-0-1-0-7.l-far.21cn-ipp.bt.net (22.214.171.124) 6.195 ms 6.240 ms 5.947 ms 8 core2-te0-15-0-16.faraday.ukcore.bt.net (126.96.36.199) 13.774 ms 7.793 ms 8.213 ms 9 peer2-xe8-0-1.telehouse.ukcore.bt.net (188.8.131.52) 6.306 ms 6.036 ms 6.254 ms 10 184.108.40.206 (220.127.116.11) 6.487 ms 6.712 ms 6.443 ms 11 * * * 12 * * * 13 ae0.er01.telhc.bbc.co.uk (18.104.22.168) 7.823 ms 7.007 ms 6.747 ms 14 22.214.171.124 (126.96.36.199) 7.031 ms 7.241 ms 7.011 ms 15 fmt-vip72.telhc.bbc.co.uk (188.8.131.52) 6.650 ms 6.200 ms 5.969 ms
and a thinkbroadband.com speedtest
Looking good so far; no disconnects from what I can tell and most importantly, I'm back on fast path.
I'll monitor the connection over the next couple of days, but fingers crossed DLM will leave me alone from now on. 🙂
Thanks to Paddy on the Mods team for getting the engineer out to me so quickly and also to the OR engineer for going above and beyond, replacing all the cabling.