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arcman100
Beginner
228 Views
Message 1 of 4

Very slow BB and BB dropout

 For the last 2 months I have been having appalling BB speed and the BB continually dropping out, like every 20 mins. I've checked all internal wiring, bought a new filter and checked all other BT suggestions for speed improvement but to no avail. Any ideas? Details below. I'd heard asking for a reset of the IP address can help?

 

Thanks.

 

 

 

 

Wholesale test:

 

Download: 0.27Mbs

Upload: 0.32Mbps

Ping: 59.5ms

 

Best Effort Test:

 

 Download speed achieved during the test was - 0.27 Mbps
 For your connection, the acceptable range of speeds is 0.1 Mbps-0.25 Mbps.
 IP Profile for your line is - 0.25 Mbps

 

Upstream Test:

 

Upload speed achieved during the test was - 0.32Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 0.83 Mbps

 

ADSL line status

Connection information
Line stateConnected
Connection time0 days, 0:26:20
Downstream288 Kbps
Upstream96 Kbps

 

ADSL settings
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)22.8 dB / 6.0 dB
Line attenuation (Down/Up)28.0 dB / 31.5 dB
Output power (Down/Up)15.8 dBm / 11.2 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)0 / N/A
HEC Errors (Down/Up)N/A / 0
Error Seconds (Local)0
0 Ratings
3 REPLIES 3
john46
Distinguished Sage
219 Views
Message 2 of 4

Re: Very slow BB and BB dropout

Hi Welcome to the community forums

Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html

once you have posted the information asked for then the community members can help you more


Thank You


This is a customer to customer self help forum the only BT presence here are the forum moderators

0 Ratings
arcman100
Beginner
197 Views
Message 3 of 4

Re: Very slow BB and BB dropout

Hi john46,

See original post where I have posted the required ADSL details. I have an old master socket.

Thanks
0 Ratings
john46
Distinguished Sage
192 Views
Message 4 of 4

Re: Very slow BB and BB dropout

have you tried the quiet line test ?
0 Ratings