Hello, I am suffering from extremely slow broadband as of last night and today. Normally I have no issues with it, but at the moment it is taking the best part of 5 minutes to load a webpage. I did a speed checker and got the results of
Download speed - 816 kbps
Upload speed - 441 kbps
I have limited knowledge of internet speeds so can anybody tell me if this is bad or good, I'm guessing the latter.
Anybody know why this might be happening?
Thanks in advance.
Can you please post your ADSL stats by following this direct link; http://192.168.1.254/index.cgi?active_page=9116 << it only works if you have a Home Hub 3.0 and remember to type your password in!
Also we need a speedtest just to have a look and make sure everything's okay? Use this link http://bit.ly/o8qqQ9 as it will also help you diagnose and give you a list of solutions afterwards to help you diagnose your problems if it thinks there is a problem. Could you please also copy and paste the results from the White/Black/Green pop out page including your IP profile, DSL Connection Rate and speed achieved during test. We need a test from here to show your IP Profile.
Run a line test to determine if or not it is an external problem: http://bit.ly/tgwip
Can you also confirm if you're connected at the master socket or an extension? And what your type your master socket is according to this picture
These are the stats.
|Connection time||0 days, 0:01:23|
|Data transmitted||145.00 KB|
|Data received||195.00 KB|
The speedtest is not working at the moment is says.
It is connected at the master socket and is a NTE5 socket.