OK I have tried the test, but it does not seem to work. I keep getting a repeating message giving me various options. When I press option 2 the message simply repeats. Like I said my corded phone is old and does not have touch tone, so I guess that means it can't select options?
You can use a dect digi phone but it may have a slight but consistant hiss anything more is trouble
I used my cordless phone to perform the test. Like you said I got a hissing noise that was constant, but nothing more.
Ok Garry_ check this link out and check all extensions as well remove wires 3&4 from each socket in your home http://www.kitz.co.uk/adsl/socket.htm the ring wire act like an aerial and should be removedas it is now no longer needed and it can and does affect line noise and possible disconnections
No there are no unusual noises, just the normal dial tone.
Should I contact BT and try to get my line checked?
Thanks for your continued help 🙂
worth it yes but do not mention broadband phone faults on 151 and report a noisy line also check out my last post that is likely to help as well
been looking at this thread and i am having simillar problems but my speed is even worse than yours garry keep ringing bt but no luck at all they keep saying they will ring and send an engineer but no luck my speeds are
1. Best Effort Test: -provides background information.
|0 Kbps||2000 Kbps|
Max Achievable Speed
| Download speedachieved during the test was - 235 Kbps|
For your connection, the acceptable range of speedsis 800-2000 Kbps.
Your DSL Connection Rate :344 Kbps(DOWN-STREAM), 627 Kbps(UP-STREAM)
IP Profile for your line is - 1500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 22.58:27.49:50.0 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
as it says my acceptable range should be between 800 and 2000 and i am getting 235 very slow and unbarable at times