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dunners
Aspiring Contributor
288 Views
Message 11 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

Right, is it ok to unscrew and try the test socket with the set-up here (shown in the last post image) ?

 

If so I will show the results from the test socket.

 

Thanks

 

Sam Dunning

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Distinguished Sage
Distinguished Sage
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Message 12 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

all your disconnections have resulted in your linebeing in a banded profile which should release in 3+ days stable connection.  your master socket is not helping your broadband - looks like na nte5 master with a splitter falling to bits connected and maybe another splitter connected to first one.  where do the 2 grey wires go at right hand side - extension sockets?



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Distinguished Sage
Distinguished Sage
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Message 13 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

yes just take front off being careful incase wires atteched to the back then post new stats



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dunners
Aspiring Contributor
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Message 14 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

I will let you know where the wire on the right hand side is going, when I find out!

 

I shall take the front panel off in the next hour or so and post the new stats asap.

 

Thanks

 

Sam Dunning

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dunners
Aspiring Contributor
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Message 15 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

Also is there any way to improve my master socket?

What is a banded line?

 

Thanks

 

Sam Dunning

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Distinguished Sage
Distinguished Sage
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Message 16 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

depends on what the wires at RH side are - normally extension sockets would be connected to terminals 2 & 5 on back of detachable plate.

 

banded profile is nothing to do with ip profile.  it happens when your line is dropping connection often and the exchnage puts your connection in a banded profile to stabilise your connection - usually a lower speed and high noise margin.  the banding should release automatically after 3+ days stable connection but can get stuck sometimes and need mod help



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dunners
Aspiring Contributor
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Message 17 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

I think the cable on the right hand side is an extension cable that goes out into our living room, with noting pulgged in on the other side.

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Distinguished Sage
Distinguished Sage
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Message 18 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

is the upstairs extension connected to the backplate of the master?



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dunners
Aspiring Contributor
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Message 19 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

Yes I believe the cable from the upstairs phone socket goes down to the backplate of the master

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Message 20 of 44

Re: Very slow download speed after 1 month of 8-9mb Download

so connecting to the test socket will eliminate all your internal wiring and then see what new stats you get



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