We have moved address in the last 2 months, until the past few days the BT broadband has been quite decent considering this town generally seems to have poor internet speeds. (8-9 meg download and 0.8 - 0.9 meg upload). However for the past week our download speed has dropped to around 1-2mb and the upload speed is the same. We are also getting a lot of disconnects. Please help and advise - I am cabled into the router and have a high spec PC (using BT unlimited broadband, the best package and mainly using broadband for gaming, hence why this is very frustrating. Also any ideas why this should happen now, rather than when we just moved into the address?! Further details available upon request.
Thanks in advance
Hi Welcome to the forums
Here are some help pages done by CL Keith http://forumhelp.dyndns.org/speed/Speed.html
also post your full hub stats by entering 192.168.1.254 into your web browser address bar and navigate to adsl or use a-z, if netgear enter 192.168.0.1
Can you also post the full results from BT Speedtest speedtester.bt.com
Have you tried connecting to the test socket at the rear of the master socket
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
This is a customer to customer self help forum the only BT presence here are the forum moderators
I just tried the quiet line test and there was no sound.
This problem is verty unsualy because as mentioned for the past month atleast the inernet has been at an ok donwload speed.
I am unable to connect the hub to the main phone socket, currently it is conntected to a socket upstairs, see this image of the main phone socket for why -
Any ideas please?!