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Aspiring Contributor
1,366 Views
Message 1 of 7

Very slow upload speed

Hi would like to know how I can get better upload speed on infinity. Current Download 21680 upload 550kbts/s
This has ever since I got infinity installed. Earlier on this year I got bt to check the line the answer from the engineer was that a section of the line is old aluminium cable, will bt replace this to copper or will they just let it be as this must be given more than myself poor upload speeds what if any thing can I do about this.
Was thinking of moving provider but as this would still run on the SHORT portion of aluminium cable I would have the same problem. Or would another provider request bt upgrade this section of cable.
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Distinguished Guru
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Message 2 of 7

Re: Very slow upload speed

Hello,

 

First off, if you have a Homehub5, can you post your line stats from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254

Lines 1-13 will be enough

 

The line stats may help to answer your question.

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Aspiring Contributor
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Message 3 of 7

Re: Very slow upload speed

This is the info from router it is not the home hub

HomeCloud
Logged in | FRITZ!Box | FRITZ!NAS | MyFRITZ! |
Overview
Internet
Online Monitor
Account Information
Filters
Permit Access
MyFRITZ!
DSL Information
Telephony
Home Network
WLAN
DECT
System
DSL Information
Overview
DSL
Spectrum
Statistics
Line Settings
Feedback
Negotiated connection properties
Receive Direction Send Direction
Max. DSLAM throughput kbit/s 25000 800
Min. DSLAM throughput kbit/s 12496 128
Attainable data rate kbit/s 21680 570
Current throughput kbit/s 21608 552
Seamless rate adaptation off off

Latency fast fast
Impulse Noise Protection 0 0
G.inp off off

Signal-to-noise ratio dB 7 6
Bitswap on off
Line attenuation dB 26 5

Profile 17a
G.Vector off off

Carrier record A43 A43

Error counter
Seconds With Not Remediable Errors (CRC)
Errors (ES) Many
Errors (SES) per
Minute Last
15 Minutes
FRITZ!Box 193 0 0.4 4
Central exchange 9 0 0.01 0
Refresh Help
View: Advanced | Contents | Manual | avm.de



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Distinguished Guru
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Message 4 of 7

Re: Very slow upload speed

Sorry, I can't help you with a fritzbox. If you have a HH5, I can help.

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If you found this post helpful, please click on the star on the left
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Aspiring Contributor
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Message 5 of 7

Re: Very slow upload speed

I can plug in my home hub three but don't know how to get readings from this as have never used this
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Distinguished Guru
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Message 6 of 7

Re: Very slow upload speed

You can't get the information from a HH3.
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Aspiring Contributor
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Message 7 of 7

Re: Very slow upload speed

Would like to know if this is really the case or just a sound bight to sell bt products and then use the good old get out clause
UPTO,


John Petter, Managing Director for Consumer at BT, said super-fast broadband is helping people enjoy the internet far more than ever before.

"However, many providers have forgotten about the importance of fast upload speeds," he stated.

"BT believes fast upstream speeds are vital given how people now use the internet and so we are distancing ourselves from the competition by providing the UK's fastest upload speed."

Around seven million premises in the UK can currently take advantage of BT Infinity services, but this number is increasing all the time.

BT is in the process of investing £2.5 billion upgrading its national broadband infrastructure using fibre cables in a bid to increase the speeds available to end users.

By the end of 2012, ten million homes and businesses should be able to access super-fast BT broadband, rising to two-thirds of the UK by 2014.
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