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ASM987
Aspiring Contributor

on ‎16-09-2021 10h51

1,096 Views
Message 1 of 3

VoIP Handset Name

Morning

I have 4 VoIP phones connected to my FTTP Smart Hub and I renamed them Lounge - Bedroom - Dining Room - Kitchen all good. Got up yesterday and they had all reverted back to Handset 1 - 2 - 3 - 4  so I changed the names again. Just picked the "Lounge" one up to use and it has reverted back to Handset 3

Anybody know why they are doing this or if there is a fix?

Thx

 

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎16-09-2021 10h55 - edited ‎16-09-2021 10h59

1,089 Views
Message 2 of 3

Re: VoIP Handset Name

@ASM987 

The phones are DECT, not VOIP.

Can you please clarify, are they all phones supplied by BT for use on their BT Digital Voice service, or are they your own phones which you have registered against the home hub?

A similar thread regarding handset names https://community.bt.com/t5/Home-phone-including-Digital/Problems-with-Digital-Voice-Handsets/td-p/2...

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ASM987
Aspiring Contributor

on ‎16-09-2021 11h12

1,079 Views
Message 3 of 3

Re: VoIP Handset Name

Hi Keith

Three of them are the BT Digital Voice VoIP phones, the fourth is the new  BT Alexa Enabled Advanced Digital Home Phone. All supplied by BT for use on their BT Digital Voice service.

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