cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Beginner
567 Views
Message 1 of 6

Vouchers and mastercard offer

Go to solution
I called BT to enquire about how I get the mastercard which has £125 as I took broadband offer in April but can't get this to work. Can someone help?
0 Ratings
5 REPLIES 5
Aspiring Contributor
546 Views
Message 2 of 6

Re: Vouchers and mastercard offer

Go to solution

Hi

I've no official capacity with BT but I am currently struggling to get a reward card and my 3-month limit for claiming runs out on 5th June, which should be interesting, and I noticed no-one has replied to your post yet. 

As I'm on my 3rd 30-day wait I've used/explored many of the enquiry/contact pages myself.  What kind of message are you getting back when you try to use the instructions.  Are you actually getting to a page to enter your claim details?

mturner25

0 Ratings
Distinguished Sage
542 Views
Message 3 of 6

Re: Vouchers and mastercard offer

Go to solution
I have asked a forum moderator to help you they will post their contact link here
0 Ratings
Moderator
Moderator
532 Views
Message 4 of 6

Re: Vouchers and mastercard offer

Go to solution

@Hgreen thanks for posting, I'm sorry to see you're having problems getting your reward card.  To claim your reward card you need to visit this link and login with your BT ID details.

 

If you have any difficulty claiming you can get in touch with the rewards card team here.

 

Post back and let us know how you get on. 

0 Ratings
Beginner
521 Views
Message 5 of 6

Re: Vouchers and mastercard offer

Go to solution
Thank you for your help as I have now claimed my voucher
0 Ratings
Moderator
Moderator
514 Views
Message 6 of 6

Re: Vouchers and mastercard offer

Go to solution

@Hgreen I'm glad you got that sorted Smiley Happy

0 Ratings