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I need some help with a problem that seems to have spiralled completely out of control.
I haven't been able to login to BT wifi hotspots since having Infinity installed some three weeks ago and have spent hours talking to the wifi team to no avail.
My original online BT.com online account goes back to 2008 and when Infinity was setup, I ended up with another BT.com online account with a different login id. Whilst trying to sort out the hotspot login problem over the the phone with the BT wifi team, somehow I have ended up with a THIRD BT.com login id!
To make matters worse, on two of these three BT.com login id's, it states that I am not the account holder, it says the account holder is Clifford Lloyd...... I am CLIFFORD LLOYD!!
I have a feeling that this could be the reason I cannot login to the Wifi hotspots and think that I may need to remove two of these accounts just leaving the one.
If there is a Mod on here who may be able to help me, please give me a way to contact you. This is driving me crazy.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
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