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mellorij
Contributor
472 Views
Message 1 of 5

WPA / WPA 2 Connection issues

Like others on this board, I have been having issues connecting to my Home Hub3 using WPA / WPA2. WEP is fine.

However I have noticed that my firmware is only V100R001C01B031SP09_L_B which I believe to be out of date.

I was wondering if a frimware update would help?

Could one of the moderators arrange this?

 

Ian

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4 REPLIES 4
john46
Distinguished Sage
458 Views
Message 2 of 5

Re: WPA / WPA 2 Connection issues

hub firmware upgrades are rolled out automatically all that is needed for the hub to be turned on 24/7 for it to receive the latest upgrade
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mellorij
Contributor
437 Views
Message 3 of 5

Re: WPA / WPA 2 Connection issues

John,

 

Yes I am aware of that, but for some reason mine is not updating. I suspect it is because I was previously part of a trial and the update flag has not been switched back on.

 

Ian

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gg30340
Distinguished Sage
Distinguished Sage
430 Views
Message 4 of 5

Re: WPA / WPA 2 Connection issues

Try a factory reset of the homehub by pressing a pin into the recess button on the rear for about 20 seconds. Once it has reset leave it switched on 24/7.

mellorij
Contributor
427 Views
Message 5 of 5

Re: WPA / WPA 2 Connection issues

OK, I'll reset and let you know what happens.

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