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Beginner
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Message 1 of 23

Waat are the alternatives to using the openreach modem?

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I have the latest openreach modem which my homehub is connected to. My problem is the re-synching that this modem does, it means I am dropping offline 2-3 times a day whilst it re-synchs. I've had the engineers check my line and everything is perfectly normal, it's just that electrical/radio interference here happens quite often, 2-3 times a day.

As BT keep swearing this is normal (although not widely known about, I had to dig very deep in the website to find the page about it), it's either change to a modem without this annoying re-synch line drop or leave BT for a slower but stable bandwidth with another company.

Does anyone know what compatable modems are available?

Thanks.

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Message 2 of 23

Re: Waat are the alternatives to using the openreach modem?

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I can answer this question, but it might be deleted, so read it fast.

It is expensive but I have used the Draytek 2750n for nearly 3 years now and can say that unless a power outage happens or I reset it myself, it has never lost sync even when a dynamic IP address change happens, it is always online 24/7.

I can`t control the DLM but can say that I never lose internet connections.

There are other modems out there that need a router, but the 2750n is a combined unit like the new HH5.

 If you use wireless though, it is a gamble with any modem, ethernet is always the best way to go as it was designed for LAN and WAN use.

 

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Aspiring Expert
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Message 3 of 23

Re: Waat are the alternatives to using the openreach modem?

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Well the new bt hh is out now
http://www.shop.bt.com/products/bt-home-hub-5-90RY.html?utm_source=google&utm_medium=ppc%20product%2...

Or u can go for a new modem / router
I personally prefer the draytek vigor series with built in vdsl modem
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If I've helped, just click the Star - Every little bit helps 🙂
If you can't fix it with a hammer, you've got an electrical problem.
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Message 4 of 23

Re: Waat are the alternatives to using the openreach modem?

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Beat me to it ironman
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If I've helped, just click the Star - Every little bit helps 🙂
If you can't fix it with a hammer, you've got an electrical problem.
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Distinguished Sage
Distinguished Sage
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Message 5 of 23

Re: Waat are the alternatives to using the openreach modem?

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@ironman123 wrote:

I can answer this question, but it might be deleted, so read it fast.

It is expensive but I have used the Draytek 2750n for nearly 3 years now and can say that unless a power outage happens or I reset it myself, it has never lost sync even when a dynamic IP address change happens, it is always online 24/7.

I can`t control the DLM but can say that I never lose internet connections.

There are other modems out there that need a router, but the 2750n is a combined unit like the new HH5.

 


And why would it be deleted?

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Message 6 of 23

Re: Waat are the alternatives to using the openreach modem?

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Because it is kind of advertising products that are not used by OR and they will not fix any problems unless we use the official devices.?

 

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Distinguished Sage
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Message 7 of 23

Re: Waat are the alternatives to using the openreach modem?

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There is no problem suggesting other modems and routers.

 

The problem arises if you post links to them.

 

As has been pointed out in another post by Keith Beddoe, posting a link generates referrals back to this forum, and BT do not want to appear to be promoting or recommending a service or product.

 

That is why posting a direct link is not permitted. Spammers post links because it generates revenue for them, and adds to their search engine rankings.

 

The same goes for links to e-commerce or auction sites.

 

They will obviously not help with any problems if you use other than BT devices. It would be the same for any ISP and any other product, if you fitted a Toyota part to a Mazda car I'm sure Mazda would not repair it for you. 

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Message 8 of 23

Re: Waat are the alternatives to using the openreach modem?

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Thanks, I understand, just making sure that I stay with forum quidelines.:)

 

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Beginner
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Message 9 of 23

Re: Waat are the alternatives to using the openreach modem?

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The review so far about the HH5 says he still needs to use the openreach modem with it which has the re-synching I am trying to get rid of?

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Distinguished Sage
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Message 10 of 23

Re: Waat are the alternatives to using the openreach modem?

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