cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
619 Views
Message 1 of 2

Want to change from BT infinity option 2 to BT infinity option 1 ?

even though im on BT infinity option 2 at the moment, is it possible to drop to BT infinity option 1 even though im still under a contract of around another year.. i want to stay with BT but just drop to infinity option 1 ?

 

would it be possible and would i get penilised if so ?

0 Ratings
1 REPLY 1
Highlighted
Distinguished Guru
608 Views
Message 2 of 2

Re: Want to change from BT infinity option 2 to BT infinity option 1 ?

BT won't let you downgrade to a cheaper contract without paying a cancellation fee.  You would have to talk to the Customer Options team to try to negotiate a deal.

0 Ratings