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pault2007
Aspiring Contributor

on ‎29-03-2021 19h08

1,098 Views
Message 1 of 4

Want to order FTTP but want to keep landline and number

Hi

We're currently with Talk Talk on FTTC and, due to being a mile from the cabinet, can only get 4-5 Meg.

We'd like to order FTTP but keep our landline and number which we've had for over 40 years (my mum's elderly and uses it daily).

Is this possible on FTTP?

Thanks

Paul

 

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3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage

on ‎29-03-2021 19h22

1,090 Views
Message 2 of 4

Re: Want to order FTTP but want to keep landline and number

Are you intending to upgrade to FTTP with TT?



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pault2007
Aspiring Contributor

on ‎29-03-2021 20h13

1,059 Views
Message 3 of 4

Re: Want to order FTTP but want to keep landline and number

We're not sure who to go with but I've discovered that Talk Talk offer Future Fibre here but without phone. 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎29-03-2021 20h41

1,047 Views
Message 4 of 4

Re: Want to order FTTP but want to keep landline and number

@pault2007 

As this is a BT Retail Customer Forum, the only thing to be aware of, is that if the phone number is that old, then it must have been originally been issued by BT Retail, and any change to your existing service, is likely to result in your number returning back to BT Retail, and you would lose it, unless you became a BT Retail customer.

If you intend to stay with TT, then you need to ask for advice on their user forum.

The TalkTalk Members Forums

 

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