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imjolly
Distinguished Sage
Distinguished Sage
463 Views
Message 11 of 14

Re: Was getting 38Mbps, on holiday for 2 weeks and now 10Mbps?

A mod will post in your thread and invite you to contact them. Just need to wait bearing in mind today a holiday

 

as I said already modulation 992.5 is adsl2+



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liamh
Contributor
459 Views
Message 12 of 14

Re: Was getting 38Mbps, on holiday for 2 weeks and now 10Mbps?

OK, thanks for the help so far.
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RobbieMac
Moderator
Moderator
436 Views
Message 13 of 14

Re: Was getting 38Mbps, on holiday for 2 weeks and now 10Mbps?

Hi @liamh

 

Thanks for posting back and welcome back.

 

Strange issue! Sorry that you've been moved to ADSL2 when you were previously enjoying BT Infinity.  I'm not sure what happened there!

 

Send us over your details so that we can check what happened and sort this out for you.  Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.

 

Cheers,

 

Robbie

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liamh
Contributor
422 Views
Message 14 of 14

Re: Was getting 38Mbps, on holiday for 2 weeks and now 10Mbps?

Hi @RobbieMac,

 

Details sent.

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