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Message 1 of 2

Wating for an engineer for FTTP but 'Mr Order' says its already happened

I've been waiting since the 29th May for my FTTP to be installed. I understand Openreach had some delays and needed to work on the fibre; but finally it has been brought out to a connection box in my garden, so an engineer needs to come connect it to the house. Except I have no date for this and the order checklist claims everything has been done.
I need to talk to BT but can't find any online chat and havent been able to get through to a call centre!

Any ideas how I can get them to help out?

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Message 2 of 2

Re: Wating for an engineer for FTTP but 'Mr Order' says its already happened

Phone the FTTP team on 0800 587 4787.

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