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MoridinUK
Aspiring Contributor
986 Views
Message 61 of 115

Re: Continued slow or non page loading with infinity

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Nope I'm getting errors on HTTPS sites.  Despite using the google DNS.  Error code is connection closed.

 

IF this is congestion oin the middle of the day, in Norwich, then BT are having major problems they are not telling us about..

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licquorice
Distinguished Sage
Distinguished Sage
963 Views
Message 62 of 115

Re: Continued slow or non page loading with infinity

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I thought the problem had disappeared with my change of IP address but bizarrely sites that were problematic are now ok but different sites are now giving problems. One of the sites is BT webmail.

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MoridinUK
Aspiring Contributor
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Message 63 of 115

Re: Continued slow or non page loading with infinity

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Anyoen actually got an open ticket with BT on this?  What are they sayign offically? because this is pretty useles..

 

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grommit
Beginner
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Message 64 of 115

Re: Continued slow or non page loading with infinity

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@MoridinUK I also get plenty of connection closed errors, sounds like it's not a localised fault then if you have it in Norwich too

 

@licquorice ditto - sites affected can be random and they change so I guess it's more network / tcp connection related than site specific - makes you wonder what BT are doing at the packet level to https traffic

 

If I tunnel my traffic through a VPN to outside of BT's network I have no problems at all.  Have pointed the @btcare social media support team at this forum, hope they mange to resolve this soon.

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licquorice
Distinguished Sage
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945 Views
Message 65 of 115

Re: Continued slow or non page loading with infinity

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@grommit wrote:

 

 

@licquorice ditto - sites affected can be random and they change so I guess it's more network / tcp connection related than site specific - makes you wonder what BT are doing at the packet level to https traffic

 

 


Indeed it does!!!! Worrying.

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licquorice
Distinguished Sage
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Message 66 of 115

Re: Continued slow or non page loading with infinity

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@MoridinUK wrote:

Anyoen actually got an open ticket with BT on this?  What are they sayign offically? because this is pretty useles..

 


Hopefully the mods are on the case.

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Jugger
Beginner
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Message 67 of 115

Re: Continued slow or non page loading with infinity

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I opened a ticket yesterday; no response so far.

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licquorice
Distinguished Sage
Distinguished Sage
909 Views
Message 68 of 115

Re: Continued slow or non page loading with infinity

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@grommit wrote:

@MoridinUK I also get plenty of connection closed errors, sounds like it's not a localised fault then if you have it in Norwich too

 

@licquorice ditto - sites affected can be random and they change so I guess it's more network / tcp connection related than site specific - makes you wonder what BT are doing at the packet level to https traffic

 

@If I tunnel my traffic through a VPN to outside of BT's network I have no problems at all.  Have pointed the @btcare social media support team at this forum, hope they mange to resolve this soon.


I wonder if they are carrying out some sort of tests and somehow intercepting HTTPS requests from certain IP addresses/subnets to specific sites? I.e if you have IP X, requests to sites A, B and C are intercepted, if you have address Y, requests to sites D, E F are intercepted etc.

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Grewer
Contributor
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Message 69 of 115

Re: Continued slow or non page loading with infinity

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Do you have some URLs I could test for you to see if we experience the same speed issues?

 

My connection does seem more responsive than previous evenings but I am still having issues viewing certain videos on YouTube.

 

It may be worth sending via PM in-case they are seen as adverts for other sites!!! Smiley Tongue

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licquorice
Distinguished Sage
Distinguished Sage
895 Views
Message 70 of 115

Re: Continued slow or non page loading with infinity

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Pm sent.