Back in July I migrated three mobiles from EE to BT and spent several weeks trying to get 'My BT' to reflect the fact. For at least that time the site persisted in telling me that there were no mobiles on my account, to which I responded by saying that if there were no mobiles I saw no reason to pay for them.
After a lot of e-mail exchanges with various BT folk, the problem was finally fixed and for the last few weeks I've been able to see most of the information about my mobiles on the site. Not all of it, but enough. But guess what I found this morning? Yep -- "there are no mobiles on this account".
Short of writing a bolshie email to BT's CEO, can anyone suggest a way of persuading someone at BT to take a look at the problem and sort it out once and for all? Please?
And if there are no mobiles on the account, shall I cancel the direct debit mandate which pays for these non-existent devices?
