Sorry but not sure how to PM you on here. Please advise.
Click on his user name and it will open his profile page. If you look on the right hand side you will see a link to click to sent a PM.
@NeilO : Thanks, PM sent.
Thanks guys for sending in your details.
I have sent this off for investigation this morning and will update you once we know more.
Any news on this, 2 weeks since issue was first raised.
@licquorice sorry about the delay getting back to you, it's still with the email team. @SeanD will post back once we have clarified whats happening.
Good to know it's still in hand anyway.
I am really sorry that I have not updated you on the issue you guys have raised.
I am still waiting for the results of the technical investigation. As soon as I have more info I will be back here to post.