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licquorice
Distinguished Sage
Distinguished Sage
970 Views
Message 21 of 53

Re: Webmail logging in to wrong e-mail account

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Thanks Neil

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tetraforce
Contributor
966 Views
Message 22 of 53

Re: Webmail logging in to wrong e-mail account

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Hi NeilO

Sorry but not sure how to PM you on here. Please advise.

Thanks

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gg30340
Distinguished Sage
Distinguished Sage
963 Views
Message 23 of 53

Re: Webmail logging in to wrong e-mail account

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Click on his user name and it will open his profile page. If you look on the right hand side you will see a link to click to sent a PM.

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tetraforce
Contributor
958 Views
Message 24 of 53

Re: Webmail logging in to wrong e-mail account

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Thanks.

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RRT
Aspiring Contributor
948 Views
Message 25 of 53

Re: Webmail logging in to wrong e-mail account

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@NeilO : Thanks, PM sent. Smiley Wink

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SeanD
Community Manager
Community Manager
936 Views
Message 26 of 53

Re: Webmail logging in to wrong e-mail account

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Thanks guys for sending in your details.

 

I have sent this off for investigation this morning and will update you once we know more.

 

Cheers

Sean

licquorice
Distinguished Sage
Distinguished Sage
903 Views
Message 27 of 53

Re: Webmail logging in to wrong e-mail account

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Any news on this, 2 weeks since issue was first raised.

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NeilO
Moderator
Moderator
897 Views
Message 28 of 53

Re: Webmail logging in to wrong e-mail account

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@licquorice sorry about the delay getting back to you, it's still with the email team. @SeanD will post back once we have clarified whats happening.

 

Cheers

Neil

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RRT
Aspiring Contributor
872 Views
Message 29 of 53

Re: Webmail logging in to wrong e-mail account

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Good to know it's still in hand anyway.

 

Thanks, guys.

 

RRT

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SeanD
Community Manager
Community Manager
858 Views
Message 30 of 53

Re: Webmail logging in to wrong e-mail account

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Hi Guys,

 

I am really sorry that I have not updated you on the issue you guys have raised.

 

I am still waiting for the results of the technical investigation.  As soon as I have more info I will be back here to post.

 

Cheers

Sean