cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Expert
1,620 Views
Message 1 of 65

Webpages not loading generally slow

I am based in Rotherham, not sure what is happening but it started this morning. Pages not working timing out and generally being slow. 

0 Ratings
64 REPLIES 64
Highlighted
Distinguished Sage
1,608 Views
Message 2 of 65

Re: Webpages not loading generally slow

Hi have you used the status board or Phoneline for any problems in your area https://www.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31 or 08001690199
0 Ratings
Highlighted
Aspiring Expert
1,594 Views
Message 3 of 65

Re: Webpages not loading generally slow

The online fault checker isn't working, rang the number and my location wasn't listed. My Internet is timing out on my wired connection as well which would rule out wifi, all the lights are green on the open reach modem. 

0 Ratings
Highlighted
Aspiring Contributor
1,575 Views
Message 4 of 65

Re: Webpages not loading generally slow

I am experiencing a similar issue that started this morning as well. Every few minutes a page will fail to load or load very slowly. Certainly something not quite right, because my connection is normally perfect. I'm in Chesterfield, so it might be a local issue.

 

I've changed DNS servers to Google DNS and still getting the same problem.

0 Ratings
Highlighted
Guru
1,546 Views
Message 5 of 65

Re: Webpages not loading generally slow

I had the same yesterday, seems resolved this morning.

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
0 Ratings
Highlighted
Aspiring Expert
1,504 Views
Message 6 of 65

Re: Webpages not loading generally slow

This is happening again to me after being fine towards the later part of last night, however its back Arnold style and it almost feels like a DNS problem with pages timing out as I can still download at full speed. Any one got any ideas?

0 Ratings
Highlighted
Aspiring Contributor
1,497 Views
Message 7 of 65

Re: Webpages not loading generally slow

I'm still experiencing the same problem. Sometimes pages don't load or load very slowly, but like you say download speed is unaffected, I'm running at full speed when it works. It's not a DNS issue because I've changed to both Open DNS and Google DNS and have the same problem. I think there's an issue in the network causing packet loss. I've done these tests that show there's a problem:

 

Ping statistics for 212.58.241.131:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 12ms, Average = 12ms

 

 

Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.1.1
2 5 ms 5 ms 5 ms 217.32.143.133
3 5 ms 5 ms 5 ms 217.32.143.158
4 6 ms 6 ms 6 ms 213.120.181.166
5 6 ms 6 ms 6 ms 217.41.169.47
6 6 ms 6 ms 5 ms 217.41.169.107
7 5 ms 5 ms 5 ms 109.159.251.79
8 16 ms 15 ms 15 ms core1-te0-5-0-7.ealing.ukcore.bt.net [109.159.251.21]
9 12 ms 11 ms 11 ms peer2-xe1-0-0.telehouse.ukcore.bt.net [109.159.254.104]
10 25 ms 11 ms 11 ms 194.74.65.42
11 * * * Request timed out.
12 13 ms 14 ms 13 ms ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
13 14 ms 20 ms 14 ms 132.185.255.60
14 * 12 ms 12 ms 212.58.241.131

Trace complete.

 

 

0 Ratings
Highlighted
Contributor
1,496 Views
Message 8 of 65

Re: Webpages not loading generally slow

HI, I have had the same problem for the last couple of days. I am also based in Chesterfield - there seems to be a theme here! Is anybody in authority investigating this on our behalf please?

0 Ratings
Highlighted
Distinguished Expert
1,493 Views
Message 9 of 65

Re: Webpages not loading generally slow

not unless someone has contacted the mods
0 Ratings
Highlighted
Aspiring Expert
1,481 Views
Message 10 of 65

Re: Webpages not loading generally slow

This is what mine looks like from a ping perspective;

 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Stu>ping www.bbc.co.uk -t

Pinging www.bbc.net.uk [212.58.244.68] with 32 bytes of data:
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Request timed out.
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Request timed out.
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Request timed out.
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Request timed out.
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=9ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50
Reply from 212.58.244.68: bytes=32 time=11ms TTL=50
Reply from 212.58.244.68: bytes=32 time=10ms TTL=50

Ping statistics for 212.58.244.68:
Packets: Sent = 106, Received = 86, Lost = 20 (18% loss),
Approximate round trip times in milli-seconds:
Minimum = 9ms, Maximum = 11ms, Average = 9ms
Control-C
^C
C:\Users\Stu>

0 Ratings