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RogerB
Guru
892 Views
Message 21 of 65

Re: Webpages not loading generally slow


@scalow wrote:

I'm not sure that issue on the status page is the problem we are all having, no one is having trouble getting online. It's a packet loss issue that's been occuring for the last 2-3 days. 

 

Doing a trace route to bbc.co.uk the problem is always at the 11th hop where it times out, I could be wrong but I don't know whether an underground cable issue in Sheffield would cause this problem, the 11th hop is after Ealing in London:

 

---------------------------------------------------------------------------------------------------------------------------------------------------------------

 

Means nothing, hop 11 may just pass the packets to 12 for acks, as it doesn't acknowledge ICMP packet requests itself. I don't get a DNS resolve or ID for it either .... but it still pings through to Aunty Beeb in 29ms.

0 Ratings
jamjar62
Expert
863 Views
Message 22 of 65

Re: Webpages not loading generally slow

Hi all i have slow speed in Letchworth Hertfordshire pages timing out and speed dropped to 37Mbps  (download ) upload is fine 🙂 😞

JamJar62
0 Ratings
RogerB
Guru
846 Views
Message 23 of 65

Re: Webpages not loading generally slow

BT Network update 

 

Dialing code 01582

 

Estimated time to resolve: 5hrs

 

Dialling codes affected: 01582

 

We're really sorry but we've got a problem at the moment in the Luton area, which means that some of our customers will be having trouble getting online. We're trying to fix the problem as quickly as we can.

 

 

I believe Letchworth is a bus-ride.  😉

0 Ratings
Bullitt
Distinguished Expert
844 Views
Message 24 of 65

Re: Webpages not loading generally slow

luton is in bedfordshire
0 Ratings
jamjar62
Expert
839 Views
Message 25 of 65

Re: Webpages not loading generally slow

yeah Letchworth is close about 10 miles i think roughly 🙂
JamJar62
0 Ratings
scalow
Aspiring Contributor
796 Views
Message 26 of 65

Re: Webpages not loading generally slow

The service status for the issue in Sheffield has been changed to resolved and I still have exactly the same packet loss, so it wasn't that problem causing it.

 

Hopefully the moderators will reply soon, been 2-3 days of webpages failing to load or loading very slowly.

 

 

0 Ratings
DelSP10
Beginner
791 Views
Message 27 of 65

Re: Webpages not loading generally slow

Has anyone cleared old internet cache & reboot modem & router/homehub?

 

 

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penguinspl
Beginner
756 Views
Message 28 of 65

Re: Webpages not loading generally slow

Still the same problem in Doncaster

 

 Pinging bbc.co.uk [212.58.241.131] with 32 bytes of data:
Request timed out.
Reply from 212.58.241.131: bytes=32 time=15ms TTL=241
Reply from 212.58.241.131: bytes=32 time=15ms TTL=241
Reply from 212.58.241.131: bytes=32 time=15ms TTL=241

Ping statistics for 212.58.241.131:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 15ms, Maximum = 15ms, Average = 15ms

0 Ratings
swaber
Aspiring Expert
737 Views
Message 29 of 65

Re: Webpages not loading generally slow

having same issues in hemsworth west yorkshire . had to refresh twice to get on here and many other sites . but dowlnloading at full speed on newsgroups

0 Ratings
jonomassey
Regular
720 Views
Message 30 of 65

Re: Webpages not loading generally slow

I'm having the same issues in Forest Town Mansfield, web pages just freeze and are slow to load.  My ping has increased from around 25 to around 60 but download  and upload speeds are the same as they have always been.  I'm not on infinity so it must be affecting all BT lines.  I hope this is sorted soon as I'm trying to book flights and the web pages keep crashing.

 

0 Ratings