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rattyjunk
Contributor
294 Views
Message 1 of 4

Website problems

I'm not sure if this is a problem with BT but It could be?

 

I just wanted an opinion on possible causes. I'm trying to access several sites on my nexus 10 Android tablet and when I try to access them I'm getting a BT yahoo search page appear saying it can't access/find the site. The sites load just fine. Any ideas. Is this a BT issue? 

 

I didn't have any problems a week ago

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3 REPLIES 3
Ectophile
Distinguished Guru
286 Views
Message 2 of 4

Re: Website problems

It sounds like you may be mis-typing something - perhaps forgetting a "www".  By default, BT hijacks any failed lookups for pages that don't exist (see http://bt.custhelp.com/app/answers/detail/a_id/14244/kw/web%20search/c/346,402,4389).  This can be turned off, in which case you'd just get your normal browser error message.

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vofsanity2
Recognised Expert
255 Views
Message 3 of 4

Re: Website problems


@Ectophile wrote:

It sounds like you may be mis-typing something - perhaps forgetting a "www".  By default, BT hijacks any failed lookups for pages that don't exist (see http://bt.custhelp.com/app/answers/detail/a_id/14244/kw/web%20search/c/346,402,4389).  This can be turned off, in which case you'd just get your normal browser error message.


The link above gives an error. Is this the correct link ?

 

http://bt.custhelp.com/app/answers/detail/a_id/14244/

 

 

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Ectophile
Distinguished Guru
247 Views
Message 4 of 4

Re: Website problems

Yes, that's the one.  Looks like my link has a bogus bracket on the end which stops it working.

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