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Seanb2uk
Contributor
457 Views
Message 1 of 5

Website shows 404 only for us on BT.

http://www.horizonfostering.co.uk/

 

Doesn't work. 404 - Not Found

If you type it in without the www.as below:

http://horizonfostering.co.uk/

It suddenly works.

Now, this problem ONLY occurs when using default BT DNS servers. Is there a problem?

 

As soon as I change to OpenDNS or Google's DNS servers it works.

 

Note: The website is hosted via 1&1 on the business package which is Microsoft IIS.

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4 REPLIES 4
Highlighted
452 Views
Message 2 of 5

Re: Website shows 404 only for us on BT.

Works OK for me on the first link using standard BT DNS servers.

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Seanb2uk
Contributor
437 Views
Message 3 of 5

Re: Website shows 404 only for us on BT.

How can I find the root of this problem then?
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Grouchy
Contributor
378 Views
Message 4 of 5

Re: Website shows 404 only for us on BT.

Both work OK for me using Firefox browser.

 

I suspect the website doesn't need the "www" bit as it is greyed out if I conect that way.

 

Suggest you just use the one that works...

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puratech
Contributor
362 Views
Message 5 of 5

Re: Website shows 404 only for us on BT.

It works fine for me on either.

 

Its not just two ways of writing the URL, its two different web addresses which could potentially point to different server ips.  You could use nslookup from a command prompt for a little more info.

 

C:\>nslookup horizonfostering.co.uk
Server:  indnsc61.ukcore.bt.net
Address:  194.72.0.114

Non-authoritative answer:
Name:    horizonfostering.co.uk
Address:  217.160.119.80


C:\>nslookup www.horizonfostering.co.uk
Server:  indnsc61.bt.net
Address:  194.72.0.114

Non-authoritative answer:
Name:    www.horizonfostering.co.uk
Address:  217.160.119.80

 

 

 

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