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dj1891
Aspiring Expert

on ‎16-07-2017 9h12

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Message 11 of 12

Re: Weird issue with house number / plot number not sure how to fix it?

Right guys just got a call from a very helpful person in cab 3??? from BT, who at the time was also on live chat with Openreach.  Yes the checker is correct, for whatever reason, I am the only house not connected, why they could not say and when they also could not say. So thats that I guess.

 

Its also like it was done in spite although I know it wasn't but I have pressured my local MP for sometime about getting fibre in this area and he has also applied pressure to Openreach as to why we haven't had fibre in this area.

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Webby
Distinguished Sage

on ‎16-07-2017 10h12

128 Views
Message 12 of 12

Re: Weird issue with house number / plot number not sure how to fix it?

Camp 3 most likely.

I think they've just spoken to someone on Openreach front line, as opposed to someone in the right part of Openreach who has the ability to actually check the network and the records to see if there's a mismatch somewhere.

It makes absolutely no sense to miss out one property.
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