Once again i am here moaning about how rubbish BT is and its service.
after my last episode of slow and very poor broandband i finally got it sorted out so i was getting the 6.9mb i was paying for after months of being over charged for a service i was not getting. Now i have noticed my speed is getting slow again and i check it often to keep an eye on what i am paying my hard earned money for. Well todays test comes in at the grand speed of 1.9Mb upload and 0.4mb upload speed.
BT should give me a refund on all the months of pure and utter rubbish i have had to put up with from this poor excuse of a company who from other peoples postings is clearly ripping off its customers and do it in broad daylight without givinga **bleep** about it. Roll on December when i can leave thos appalling rip off company.
Hi Welcome to the forums
Here is a basic guide to getting help from the community members done by CL Keith http://forumhelp.dyndns.info/speed/first_steps.html
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
Done what was asked i called the number. Pressed option 2 for quiet test and heard silence.
I ran the speed tester and this is the results which clearly show i am not getting what i am paying for.
1. Best Effort Test: -provides background information.
|0 Mbps||2 Mbps|
Max Achievable Speed
| Download speedachieved during the test was - 1.72 Mbps|
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
ok i will try and keep it connected for 3 days, not always able too considering when i use my microwave it drops my connection. unless i starve for 3 days lol.